2:00-2:10: Workshop and organizer introductions. Participants to fill out post-it notes on specific issues related to social workforce management that they are interested in and want to discuss. Post-it notes should be filled out as the workshop progresses, but should be completed by the Break.
2:10-2:45: Keynote and Q&A: Jonathan Ferrar, VP Smarter Workforce, IBM
2:45-3:15: Participant introduction and paper presentations
(5 minutes for each paper)
3:15-3:30: Discussant summarizes key points from papers and Q&A.
3:30-4:00: Break (participants hand over post-it notes)
4:00-4:10: Collaborative card-sorting exercise of post-it notes to create themes for break-out groups
4:10-5:00: Break-out groups on selected topics
5:00-5:25: Report from break-out groups
5:25-5:45: Closing plenary: Dark side of social media, Sven Laumer
6:30-9:00: Dinner (Attendees bear responsibility for costs)